What does Bicycle Parts Direct do with my personal information?
Bicycle Parts Direct uses personal information to enhance the overall shopping experience by providing you with better customer care. Positive customer identification allows us to contact the customer and ensure all their needs are met and handled appropriately and accurately. All personal information that we acquire is provided by each individual customer. It is this personal information, given to us by the customer, which allows Bicycle Parts Direct to provide knowledgeable support by our customer care team. Benefits you may receive by allowing us to keep your personal information on hand include:
A Personal Internet Account
You will be identified by Bicycle Parts Direct every time you log in with your personal customer number so in the future you will save time by not having to submit your information again.
Traceable Product Delivery
You will be able to track the location of your shipment through our online tracking system.
Order Status Updates
You will receive order status updates through email notification, including order-confirmation and order-shipped.
Personalized, Knowledgeable Customer Care
Our customer care team will be able to assist you promptly and accurately by identifying you and your preferences.
Will Bicycle Parts Direct sell my email address?
NO! Bicycle Parts Direct will not sell, trade, share or rent your email address to anyone. We believe that your email address is personal and should be kept that way. We use your email address to provide you with better customer care support, and to update you on Bicycle Parts Direct Internet specials that you have requested.
Email Newsletter Permission Statement
When you sign up for our email deals newsletters you will receive email updates about our new products, holiday sales, clearance promotions, exclusive offers, plus coupon codes! You can unsubscribe at any time by logging into your account on our website and clicking unsubscribe from email newsletters or by clicking unsubscribe on any email we send you.